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Return and Refund Policy
We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your order, provided the product meets the conditions below.
Return Conditions
To be eligible for a return:
- The return request must be submitted within 14 days of delivery.
- The product must be unused and in its original condition.
- The product must be returned with its original packaging, accessories, manuals, and included items where applicable.
- Products damaged through misuse, improper installation, or normal wear and tear may not be eligible for a refund.
How to Request a Return
Please contact us with your order number and the reason for the return. We will provide you with the necessary return instructions.
Please do not send products back before receiving return instructions from us.
Refunds
Once your returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method. The time required for the funds to appear in your account may vary depending on your bank or payment provider.
Damaged or Incorrect Products
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible with your order number and clear photographs of the product and packaging. We will review the issue and provide an appropriate solution.
Return Shipping
Unless the product is defective, damaged during delivery, or incorrectly sent by us, return shipping costs may be the responsibility of the customer.